Experience Management and XLA®
At the XLA Academy, we provide training to technology-driven organizations, including corporations, multinationals, Managed Service Providers, System Integrators, DEM and ITSM platform vendors, and legal firms.
Training is an excellent way to embed the necessary skills within your organization. Improving the experience for your employees and customers can become a habitual and continuous process, resulting in lasting results.
Our XM and XLA trainers will teach you how to effectively adopt XLA principles and practices within your organization, with the aim of continuously developing the XLA framework.
Explore our full range of XM and XLA courses to master the art of a perfect IT experience.
Selection of training courses
Are you ready to take your first steps with Experience Management and XLA®? We've got you covered! Explore our courses below and choose the one that suits your knowledge and position best. Let's start this exciting journey together!